21. Oktober 2018

Copyright Clearance Center and Ex Libris Provide Users
with Just-in-Time Fulfillment of Unlicensed Articles

Ex Libris will offer CCC’s user-driven Get It Now services
to United States customers of Ex Libris discovery solutions

Ex Libris® Group is pleased to announce that the Get It Now service from Copyright Clearance Center (CCC) will be available through Ex Libris discovery and delivery solutions. This first-of-its-kind service will enable Primo® and SFX® users in the United States to receive PDF copies of articles from journals to which their library doesn’t subscribe.  

Get It Now was developed with the participation of the California State University (CSU), one of the largest university systems in the world, and the Information Delivery Services (IDS) Project, a resource-sharing management system developed and maintained by the State University of New York at Geneseo. Get It Now covers tens of thousands of articles from over 8,400 journals from leading publishers, including Elsevier, John Wiley & Sons, Wolters Kluwer, Nature Publishing Group, and the American Society of Clinical Oncology. Publishers are being added on an ongoing basis.  

A while back, the California State University found that users were collecting only half of all interlibrary loan (ILL) requests. With the integration of Get It Now with SFX, all requests are delivered directly to the user’s email account within a few minutes. Moreover, around 75% of requests for articles are made when the library is closed (during evenings, weekends, and holidays), and these requests are fulfilled in an average of ten minutes.  

The integration of Get It Now with Primo and SFX reflects the growing trend among academic libraries toward enabling users to find and access content that the libraries themselves don’t own or license. The Get it Now service therefore meets libraries’ increasing preference for user-driven, just-in-time collection development.  

“The initial response to Get It Now has been overwhelmingly positive,” said Diane Pierson, vice president of marketing at Copyright Clearance Center. “We feel that the results of this partnership with Ex Libris will benefit both academic institutions and publishers.”  

“The Get It Now service, together with SFX, has proven a great success with our users,” remarked Marvin Pollard, digital library services manager at CSU. “SFX has long provided our users with real-time evaluation of their information needs and direct links to full text. Now, with the addition of the Get it Now service, SFX adds a channel for users to obtain content that is not locally owned or licensed—whenever and wherever they require it.”  

Oren Beit-Arie, chief strategy officer at Ex Libris, commented: “By giving greater flexibility to libraries and complementing libraries’ annual subscriptions, Get It Now presents a revolutionary way of delivering content fast and cost-effectively. The service enables libraries to maintain control over their budget, their brand, and the number of requests per user. Through its suite of discovery solutions, comprising Primo, SFX, MetaLib, and bX, Ex Libris is committed to helping libraries introduce innovative ways of meeting their users’ need for quick and reliable access to content. Get It Now is a first step toward implementing further new business models for fulfillment.”